Sidra Kuwait Hospital Loyalty Program

Join our Loyalty Program
at Sidra Kuwait Hospital

What the Loyalty Program Is?

The Sidra Kuwait Hospital Loyalty Program rewards patients for choosing us for their healthcare needs. Enrollment is automatic every time a patient visits Sidra Kuwait Hospital, whether for an outpatient appointment or an inpatient admission.

Patients who pay cash for their services will automatically earn loyalty points, which can later be redeemed as discounts on future visits. This program is designed to thank our patients for their trust and loyalty and to make every visit to Sidra Kuwait Hospital more rewarding.

How Patients Earn Points

Automatic enrollment upon visiting Sidra Kuwait Hospital (outpatient or inpatient)
Every 1 KWD spent on eligible services = 1 loyalty point
Points are awarded only after full payment is completed and no outstanding balance remains
Points tracking is available by checking with the hospital reception desk

How Patients Redeem Points

Minimum redemption value: 50 points
Redemption frequency: Points can be redeemed once every 24 hours
Validity: All points are valid for 1 year from the date they are earned
Non-combinable & Non-transferable: Points cannot be pooled, transferred, or combined between different patients

Terms & Conditions

Points are awarded only on eligible cash payments. The following are excluded from earning loyalty points:

Insurance patients (no points earned on insured visits).
Refunded or cancelled services.
Patients with outstanding balances (points are not awarded until full payment is settled).
Medical consumables.
Medications.
Services provided by visiting doctors.

Frequently Asked Questions (FAQs)

How do I join the Sidra Kuwait Hospital Loyalty Program?

You don’t need to sign up. Enrollment is automatic when you visit Sidra Kuwait Hospital as an outpatient or inpatient

Do insurance patients earn points?

No. Insurance patients are not eligible for the program

How many points do I earn for my payments?

You will earn 1 point for every 1 KWD spent on eligible services

Do I still earn points if I have an outstanding balance?

No. Points are only awarded once the full payment is settled and no balance remains

How do I check my points balance?

Your points balance can be confirmed at the hospital reception desk

How do I redeem my points?

If you have at least 50 points, you can redeem them at checkout. Points may be redeemed once every 24 hours

Do loyalty points expire?

Yes. All points are valid for 1 year from the date they are earned

Can family members or friends combine their points?

No. Points are non-transferable and cannot be pooled or combined between different patients

Are medications or consumables included?

No. Medical consumables, medications, and services by visiting doctors are excluded from earning loyalty points

Join our Loyalty Program at Sidra Kuwait Hospital

Join our Loyalty Program at Sidra Kuwait Hospital