The insurance department at Sidra Kuwait Hospital follows all protocols and guidelines that help patients to get the best medical services with the maximum possible coverage according to the terms of their insurance policy, in addition to educating the patient about the insurance policy, registration, guidance about requirements, and financial estimates.

Insurance Services

Frequently Asked Questions

What are the TPA and Insurance companies accepted at Sidra Hospital?

As one of the pioneers in the health sector in Kuwait, Sidra Kuwait Hospital accepts a wide range of local and international insurance cards such as:

  1. Gulf Insurance Group (GIG)
  2. AFYA
  3. GlobMed
  4. Wapmed
  5. NAS
  6. Metlife ALICO
  7. SAICO
  8. CIGNA
  9. Al Ahleia
  10. Tawuniya
  11. MSH
  12. MEDNET
  14. Geoblue
  15. National Life & General Insurance

How long does it take to get approval from the insurance company?

Prior approval is required for certain tests or procedures and hospital Admission subject to the insurance policy terms & conditions.

Generally, it takes 10-15 minutes, and it will vary from company to company and case.

What do i need to bring to get a service under insurance coverage?

  • Original Valid Insurance Card
  • Original Valid Civil ID

Who should i contact for Insurance related questions?

The insurance team welcomes you and is available to serve you and respond to your inquiries throughout the day at the following numbers:

Insurance Office: 24997234

WhatsApp: 98010606